Delivery usually takes between 2 and 4 working days for delivery in France, and up to 8 days in Europe. We will send you a tracking number as soon as your order is shipped.

We offer a 30-day satisfaction guarantee. If you are not satisfied with your purchase, you may return the product to us for an exchange or refund. You can find more information in our Return and Refund Policy.

Yes, we accept returns and exchanges within 30 days of receiving your order.
Please see our Returns and Refunds Policy for more information.

Our 100% silk pillowcases reduce hair breakage and allow skin to breathe naturally as well as reduce blemishes. They also help maintain a cooler temperature while you sleep, reducing skin irritation for a soothing and revitalizing rest.

Each pillowcase is sewn and made one by one by hand with care in our small family workshop in the south of France, in the South-West region near Toulouse. We ensure that each stage of manufacturing meets high quality standards in order to respect the natural benefits of silk.

You can track your order using the tracking number we will send you by email as soon as your package is shipped. You can track your order on our website or directly on the carrier's website.

In France:
--> free delivery in mainland France

In Europe (excluding France)
--> free delivery for all orders equal to or greater than €80.

Worldwide (excluding Europe)
--> free delivery for all orders equal to or greater than €160

You can reach us by email at the following address: Charlotte.soiepourmoi@gmail.com. We will get back to you as soon as possible.

We accept payments by credit card, Visa, Mastercard, American Express, Apple Pay, PayPal as well as Shop Pay and other secure payment methods. You can select your preferred payment method during checkout.

We offer one size of pillowcase, which measures approximately 63cm x 50cm. This size has been carefully chosen to fit the most common pillow shapes. We believe this is a universal size that will fit the majority of pillows.

Currently, we offer a universal rectangular pillowcase size, designed to fit most pillows on the market. However, we are working on an option that will allow you to customize the dimensions of the pillowcases. Subscribe to our newsletter to be notified as soon as this offer is available.

Yes. Order changes or cancellations must be requested within 24 hours of placing the order. Please contact us promptly if you need assistance and we will be happy to assist.

Unlike many of our competitors who use satin or blends with a low proportion of silk, our pillowcases are made from 100% genuine silk to offer unmatched quality and comfort.

Yes, 100% silk is naturally hypoallergenic, gentle on the skin, and suitable for people with allergies or sensitive skin. For more information please feel free to contact us by email or ask your question in the chatbot.

We recommend washing your pillowcases by hand with a mild detergent or in the washing machine at 30°C to preserve their quality and softness.

Yes, our pillowcases are designed with universal dimensions (approximately 63cm x 50cm) that fit most standard pillows.

Silk is a luxurious natural fibre from the circular economy, soft and breathable, while satin is a synthetic fibre. Our silk pillowcases offer better quality and durability.

By subscribing, you receive exclusive offers, news about our latest designs, and information about our future collections and partnerships. You can unsubscribe at any time.

Absolutely! Our silk pillowcases make perfect gifts for any occasion. You can even add a personalized message when ordering

Yes, silk is naturally suitable for all skin and hair types, including sensitive skin and curly or textured hair, thanks to its smooth, non-abrasive properties.

Yes, silk is a natural and biodegradable fiber. By taking care of your pillowcases, they will last a long time while having a lower impact on the environment compared to synthetic fibers.

Currently, we offer a range of carefully selected colors for these decors and colors. However, we are working on the possibility of customizing the colors, design as well as the dimensions of the pillowcases according to your preferences.

Yes, our silk pillowcases are soft and hypoallergenic, making them ideal for children, providing comfort and extra protection for their delicate skin from a young age.

Yes, silk is recommended for people with skin conditions, such as acne or eczema, as it is soft, hypoallergenic and non-irritating.

To avoid wrinkles, we recommend hanging your pillowcases after washing or lightly ironing them on a low heat with a cloth between the iron and the silk.

Currently, our products are available exclusively online on our Shopify store and in selected local markets (Toulouse and Castres).

Our pillowcases are distinguished by the use of 100% authentic silk, unique designs, local manufacturing and a commitment to quality and sustainability.

Yes, we offer international shipping. Shipping costs and times vary depending on your country of residence.